How can I get technical assistance from the IT department?

Please be advised that our IT department will not service your personal devices (laptops, cellphones, etc.).

If you need technical assistance, you can submit a service request ticket by clicking on the following link:

You can view a list of articles on commonly faced IT-related issues (such as email password reset and activating your CUNYFirst account) here:

For more information or to contact the IT department directly, please consult their department page here:



Last Updated: Jun 24, 2024    

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