BMCC Library FAQs

Please be advised that our IT department will not service your personal devices (laptops, cellphones, etc.).

If you need technical assistance, you can submit a service request ticket by clicking on the following link:

https://servicedesk.bmcc.cuny.edu/TDClient/33/Portal/Requests/TicketRequests/NewForm?ID=ubBT6F6FRvI_&RequestorType=Service

You can view a list of articles on commonly faced IT-related issues (such as email password reset and activating your CUNYFirst account) here:

https://servicedesk.bmcc.cuny.edu/TDClient/33/Portal/Requests/ServiceDet?ID=200

For more information or to contact the IT department directly, please consult their department page here:

https://www.bmcc.cuny.edu/irt/it/