BMCC Library FAQs

After 8:00 PM on October 9, 2025, ALL eduroam users must reinstall/upgrade their device configurations or they will lose eduroam access.

This is a security certificate replacement, which means current configurations will stop working after the maintenance window. Users cannot simply reconnect—they must use the Configuration Assistant Tool to install the updated certificate. Users must update all devices (laptops, phones, tablets, etc.) by visiting https://cat.eduroam.org and following the prompts to download and install the new configuration. Instructions are also available at www.cuny.edu/eduroam.

If users report eduroam problems starting Friday, the solution is to direct them to reinstall their eduroam configuration using the CAT tool at https://cat.eduroam.org This is not a network outage—it's an expired certificate on their device.

BMCC-EDUROAM is a secure and seamless Wi-Fi connection available to students, faculty, and staff on campus, as well as at participating institutions worldwide. You can log in using your CUNYfirst credentials, which ensures a reliable and secure connection for all academic and research activities.

For step-by-step instructions on how to connect your device, please visit our Knowledge Base article here: How to Connect to BMCC-EDUROAM

If you have any questions or need assistance, feel free to contact the BMCC IRT Service Desk.